CorgiBet Privacy Policy for accounts, payments and online services

This Privacy Policy explains how we handle personal data when you visit CorgiBet, open an account, contact support, use a promotion, make a payment or complete identity verification. It also explains the choices and legal rights available to you.
Effective Date: 18 July 2026 Last Updated: 18 July 2026

Who controls your data

CorgiBet determines why and how personal data connected with our services is processed. Privacy questions and data-rights requests can be sent to [email protected] or by post to 81 Rivington Street, London EC2A 3AY, United Kingdom. Mark postal correspondence Privacy Request.

Where this Policy applies

The Policy covers our website, mobile browser service, account area, cashier, promotion centre, live chat, email communications, cookies, analytics and interactions with payment or verification providers. A third-party website or service applies its own privacy terms when you leave our environment.

Personal data we collect

Account and contact information

We collect name, date of birth, residential address, country, email, telephone number, username, encrypted password credentials, language and preferred currency. Account records include registration date, login history, security events, status changes and communication preferences.

Verification information

KYC records may include an identity document, selfie, proof of address, payment ownership evidence and source-of-funds material. We also record the outcome and status of age, identity, fraud and sanctions checks where applicable.

Payments, bonuses and gameplay

Payment records can include amount, currency, method, masked card or wallet details, transaction ID, timestamp, chargeback information and withdrawal status. Gameplay records include bets, wins, losses, game rounds, session duration, bonus balance, wagering progress and responsible gambling controls.

Device and support data

We collect IP address, browser, operating system, device identifiers, approximate location, referral information, cookie IDs and diagnostic logs. We retain messages sent through live chat, email, complaint forms and safer-gambling channels.

Why we use personal data

We process data to create and secure accounts, execute payments, verify age and identity, administer bonuses, settle game rounds, prevent fraud and comply with legal duties. Technical records help us investigate errors, protect sessions and maintain service performance. Communication data allows support and complaints teams to respond with the relevant account history.
Our legal bases may include contractual necessity, legal obligation, legitimate interests and consent. Consent applies to selected marketing or non-essential cookie activity and can be withdrawn without changing the lawfulness of earlier processing.

Cookies and tracking

Essential cookies keep a session active, remember security choices and enable account or cashier functions. Analytics cookies measure visits, errors and navigation patterns. Advertising and affiliate cookies may attribute a registration to a campaign, measure performance and control repeated advertising. Local storage can retain language, display and consent settings.
You can change non-essential choices through the cookie panel or browser. Blocking essential cookies may prevent login, payment verification or security controls from working correctly.

Who receives data

We disclose limited data to hosting companies, payment processors, banks, wallet services, KYC providers, fraud-prevention systems, analytics services, customer-support software and professional advisers. We may also disclose information to regulators, courts, police or tax authorities when lawfully required.
Service providers receive only the data needed for their role and must follow contractual confidentiality, security and purpose restrictions. We do not sell identity documents.

International transfers

Some providers process information outside your country or the European Economic Area. Where required, we rely on an adequacy decision, Standard Contractual Clauses or equivalent contractual and technical safeguards.

Retention

Account, transaction, KYC, complaint and safer-gambling records are retained for periods required by operational, anti-fraud, AML, dispute and legal obligations. The period depends on account activity, data category, unresolved claims and mandatory retention rules. We delete or anonymise records when the relevant purpose and retention period end.

Security measures

We apply encryption in transit, access controls, monitoring, secure hosting, event logging and staff access restrictions. No online system can remove every risk. If a personal-data breach creates a reportable risk, we follow the applicable notification requirements.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection. You can withdraw consent and opt out of direct marketing. Certain records cannot be erased immediately where retention is required for payments, AML, disputes, fraud prevention or self-exclusion.
We verify identity before releasing or changing protected data. You may complain to the competent data-protection authority if you believe your rights have not been handled correctly.

Children and legal gambling age

Our services are not intended for anyone below the applicable legal gambling age. We may suspend an account while age is checked and close an account where the holder is underage. Parents and guardians should protect payment details and use device-level parental controls.

Policy changes

We update this Policy when services, providers or legal obligations change. The current date appears near the top. A material change may also be communicated through an account notice or email.

Submit a privacy request

Email [email protected] with Data Rights in the subject line. Include the registered account email and the right you want to exercise. Never send a password, complete card number or wallet seed phrase.